Refunds will be made within 14 days of payment and ONLY if we have not yet received all the required forms and/or started to enter your property listing into an MLS. If after 14 days you decide you do not need our service for an MLS listing as described above, through no fault of ours, we will credit your account for future use.
Our scheduled home-visit services (e.g. our Home Visit – Flat Fee MLS Listing, Real Estate Photography/Video, and Hosted Open House) are non-refundable once we visit your property. Cancellations/reschedules with more than 24-hour notice prior to the scheduled appointment will incur no charge. However, there will be a $50 fee if a 24-hour notice is not provided.
Every photo, map, or plan you submit must have been personally purchased or taken by you. Do not submit photos found on the internet, from a previous listing, or taken by anyone else. The MLS takes this very seriously and will fine and suspend us. If you are found in violation, your listing/order will be canceled without refund and legal action will be taken to recoup damages. If you are unsure where any photo came from, do not submit it.